Stay in touch with the WCAT team. They can answer questions about how the appeal process works or how to prepare a case. WCAT staff remain neutral – they aren’t able to offer legal advice or act as your advocate or representative.
Update your contact information
Keep your contact information up to date during the appeal process.
Sending and receiving documents
When you sign up for WCAT Online Services, you can submit and receive appeal documents online for most appeals. You will also be able to see the documents WCAT has sent to you. For more information about WCAT Online Services, click here.
You can also send documents to WCAT by fax or email, here are a few tips to help submit documents and information successfully:
- Include the WorkSafeBC claim or file number and your WCAT appeal number on everything you send
- You do not need to send original documents or printed copies of anything sent by email, fax or WCAT Online Services Portal
- Keep a copy of everything you send, including a fax confirmation sheet, if applicable
WCAT’s email address is email@example.com.
Only use this email address to submit documents. Do not use it to ask questions or follow-up on your appeal.
Send evidence or documents as a PDF attachment or as part of the main body of an email. Forms must be sent as a PDF attachment. If a signature is required, check the corresponding signature box on the form.
Maximum email size is 10MB.
Include the right information. The subject line must contain theWCAT appeal number (if it exists) and the name of the person appealing (the appellant). The message should contain the name and telephone number of the sender.
Do not include links to websites. WCAT will not consider linked information.
Decide whether email is secure enough. The emails you send to WCAT are not encrypted – they could be read by someone else. If you email WCAT, you accept the risk of access to information during transmission. WCAT accepts no responsibility for messages or attachments sent by email until they are received by WCAT.
You will receive an automated message once your email is received. Only one confirmation email is sent per day per email address.
WCAT protects data and personal information. WCAT will refuse emails from individuals who send emails that are excessively lengthy or repetitive, contain material that contravenes WCAT’s Code of Conduct For Parties or Representatives, or is determined to have computer viruses or other forms of malware. We also cannot review links to other webpages.