A Canada Post service disruption could begin on May 22. While the nature of the disruption remains uncertain, to avoid delays in submitting or receiving correspondence, WCAT encourages parties to use the following services.

To start an appeal, complete an online form or refer to the notice to start an appeal.

To receive and submit documents about the appeal, sign up to use WCAT’s Online Services. By using WCAT Online Services, you can:

• Find important dates, recent documents, or submissions and evidence from others involved in the appeal
• Get notified by email when there is new information about the appeal
• Submit evidence or information for an appeal

If you need help signing up for the WCAT Online Service, please call the Portal Helpline: (236) 235-1499.

If you are not able to use WCAT Online Services, send your information by:

• Email: appeals@wcat.bc.ca
• Fax: (604) 664-7898
• By courier or in person: 150-4600 Jacombs Road Richmond, BC V6V 3B1

To Check the status of an appeal, you can use WCAT Online Services to get information about the appeals that you’re involved in or visit Check on an Appeal page.

To get a copy of your decision when it is issued, you can use WCAT Online Services or visit WCAT’s Decision Search page. Alternatively, if you are a worker, you can access your decision once it is issued through WorkSafeBC’s worker portal.

Service of Court Documents

WCAT accepts service of court documents by email at appeals@wcat.bc.ca. Court documents may also be served in person or by courier.

For assistance on sending and receiving documents during the postal disruption, please call (604) 664-7800 or 1 (800) 663-2782 (toll-free in B.C.) We are available Monday to Friday, 8:30 AM to 4:30 PM.