We’re very pleased to announce the launch of our new website and branding. We really loved our old look, but it’s time for a change. Our old website served us well over the past 11 years. Our refreshed site uses an inclusive approach to content and design – making it easier to find and understand information about the appeal process or how to get help.
A new look that’s based on evidence. We started our project by doing a bit of research with people who use the site. We were able to find out what was working well with the old site and identify areas that could use an upgrade. We hope you like the fresh, modern look and the improved navigation.
We’ll be posting news and updates on a regular basis to let you know about new content like updates to processes or legislation.
Websites are never finished. We’ve already got a list of things we’re keen to start working on to continue making the online experience better. We’d love to hear what you think – all comments, suggestions and feedback are welcome.