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Home Appeal a decision Present evidence and arguments Set up your device for a video conference

Get your device set up with the Microsoft (MS) Teams app at least one week before the video conference hearing.

STEP 1: DOWNLOAD MS TEAMS

Open the meeting invitation WCAT emailed to you. Tap the Join Microsoft Teams Meeting link. If you have Microsoft Teams installed on your device, it will open when you click the link and you can skip to the next step. If you choose to join on the web, then go to step 3.

If you do not have Microsoft Teams downloaded, the web page will give you the option to Download the Windows/Mac app OR Join on the web instead.

You can also download Microsoft Teams from the Microsoft website. Select Download for desktop.

STEP 2: INSTALL MS TEAMS

If you choose to download the application, your computer will then ask if you want to install it.

To open MS Teams after you download and install it, you may need to click again on the meeting invitation link that WCAT emailed to you.

STEP 3: JOIN THE MEETING

Enter your first and last name. Click Join Now or Join as Guest.

You will then be in a virtual waiting room until the vice chair admits you. You will get a message telling you that someone will let you in soon.

STEP 4: REVIEW AUDIO AND VIDEO SETTINGS

Once you join the meeting, your camera and microphone should be turned on. Click the button next to the camera or microphone icons to turn them on. Click the microphone to mute yourself when you’re not speaking.

STEP 1: INSTALL MS TEAMS

Open the meeting invitation that WCAT emailed to you. Tap the Join Microsoft Teams Meeting link. If you have Microsoft Teams installed on your device, it will open when you click the link and you can skip to the next step.

If you do not have Microsoft Teams installed, you will get a message that says the web page cannot be opened (see right). Tap OK on that notification. Then tap on Get Teams.

You can also download Microsoft Teams from the Microsoft website. Select Download for mobile.

Once Microsoft Teams has finished downloading, open the app. You may need to click again on the meeting invitation link that WCAT emailed to you.

STEP 2: JOIN THE MEETING

Tap Join as Guest. When you open Microsoft Teams for the first time, it may ask to allow the app to use your microphone and camera – tap Accept.

You should enter your first and last name and click Join Meeting. You will then be in a virtual waiting room until the vice chair admits you. You will get a message telling you that someone will let you in soon.

STEP 4: REVIEW AUDIO AND VIDEO SETTINGS

Once you join the meeting, your camera and microphone should be turned on. Click the button next to the camera or microphone icons to turn them on. Click the microphone to mute yourself when you’re not speaking.

Having trouble?

If you have trouble getting set up, contact WCAT and ask to speak to the appeal coordinator – you can find their name on your notice of hearing letter. If you have trouble on the day of the hearing, don’t panic. Call WCAT right away to let the vice chair at your hearing know you’re trying to connect.

If your audio or video is not working, try the following troubleshooting instructions for your type of device:

Open System Preferences (on a computer) or Settings (on a mobile device).

Choose Security & Privacy (on a computer) or Privacy (on a mobile device).

Choose Camera or Microphone.

Make sure the permissions are set (toggled on) to allow Microsoft Teams to use the microphone and camera.

Go to Settings and tap on Apps & Notification.

Choose Advanced and then select Permission Manager or App permissions.

Choose Camera or Microphone.

Make sure the permissions are set (toggled on) to allow Microsoft Teams to use the microphone and camera.

Click on Start and scroll down to select Settings.

Scroll down and select Privacy.

Choose Camera or Microphone.

Make sure the permissions are set (toggled on) to allow Microsoft Teams to use the microphone and camera.

You can also check out tech support available on the Microsoft website: