You will make your appeal either verbally (at an oral hearing) or in writing (through written submissions). You can ask for the method you prefer, though we will make the final decision.
Normally, we use oral hearings for appeals involving credibility, when the evidence is conflicting, or when a vice chair thinks it would provide the best way to fully understand an appeal. Oral hearings are also often used where an appellant finds it challenging to communicate easily in written English.
The other method of appeal is by written submissions. This method is often suitable for appeals that deal with medical, legal, or policy issues.
Learn more about both oral and written submission appeals here.